Case Study

ABN AMRO – Migration

ABN AMRO

Savantor’s Migration Services team manage the ABN AMRO card migration to TSYS

Savantor’s team of Project Managers and Subject Matter Experts were responsible for the delivery of significant elements of the ABN AMRO credit card portfolio migration to Total Systems’ TS2 platform. ABN AMRO selected Savantor for their in depth knowledge and experience of similar card migrations and for the expertise of their subject matter experts.

Coupled with corporate acquisitions, mergers and buy-outs, this delivers significant change and opportunity for market differentiation.

As established players and new entrants seek to leverage advantage and market share, Acquirers are under greater pressure to seek new solutions which deliver on product, price and market coverage.

ABN AMRO

Savantor's team undertook the following

  • Design, construction and control of an overall migration implementation plan.
  • Constructed and managed the programme-wide control centre, responsible for the control and monitoring of all key deliverables as well as the problem management process.
  • Project managed the conversion workstream for the Commercial card implementation.
  • Plan and executed a ‘Friends and Family’ pilot for each phase of the migration.
  • Project management of various testing phases for the Consumer and Commercial card
  • implementations.

  • Process validation and improvement.

Geoff Durham, Executive Director at Savantor, emphasised that Savantor’s card specialists save clients time and money.

“Our consultants have been able to use their experience and knowledge of issues affecting a complex migration such as this in order to reduce the risks and impacts on the business. This experience has led to Savantor developing a track record of successful migrations across Europe.”

Features of this assignment

  • Migration Programme experience and expertise
  • Implementation Planning
  • Testing
  • Conversion Planning
  • Knowledge and working relationship with TSYS and TS2

Client Testimonial

"I was impressed by the speed with which the Savantor team were able to start delivering and as a team they have made a significant contribution to the success of the Programme."
Bjorn Niels
Programme Director - ABN AMRO Bank - The Netherland